Samsung has briefly shut down Galaxy Buds 3 Pro shipments. With reminiscences of its flaming sizzling (and never in a great way) Galaxy Note fiasco eight years ago, the corporate is halting the earbuds’ launch whereas “urgently assessing and enhancing” the product’s high quality management, based on Android Authority, which first published the news.
Some customers who obtained the Galaxy Buds 3 Professional earlier than their July 24 launch reported that their ear ideas tore simply. Contemplating how typically they could have to take away and substitute tricks to discover their ultimate match, materials susceptible to tearing may have led to atrocious PR and an costly recall had the corporate let the launch proceed as deliberate.
Samsung’s website has added a brand new launch date of August 28, though it’s unclear if that’s a mushy placeholder or a brand new onerous goal. As well as, the Galaxy Buds 3 Professional Amazon itemizing has been pulled altogether.
“To make sure all merchandise meet our high quality requirements, we’ve briefly suspended deliveries of Galaxy Buds 3 Professional units to distribution channels to conduct a full high quality management analysis earlier than shipments to customers happen,” Samsung’s assertion to Android Authority reads. Samsung Korea beforehand issued an announcement apologizing for high quality management points and promising a full inspection. Nevertheless, that comment didn’t point out a delay.
The corporate added that clients who already obtained the Galaxy Buds 3 Professional and are having issues ought to contact Samsung or go to a Samsung Service Middle. Android Authority additionally revealed an e mail despatched to a pre-order buyer confirming a delay and advising them to request a cancellation in the event that they select.
For extra on the flagship wi-fi earbuds, you may learn Engadget’s hands-on coverage.
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